Terms and conditions
Last Updated: 04-09-2025
These Terms & Conditions (“Terms”) govern the access to and use of the Sydney Unique website, products, and related services. Sydney Unique is a trade name of E-commerce Limited. By visiting our website, placing an order, or otherwise engaging with our services, you agree to be legally bound by these Terms and all policies referenced herein.
1. Scope and Agreement
1.1 These Terms apply to all interactions, transactions, and use of the website operated under the trade name Sydney Unique by E-commerce Limited.
1.2 By accessing our website or purchasing products, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Warranty, all of which form part of this agreement.
1.3 If you do not agree to these Terms, you must immediately discontinue use of our website and services.
2. Eligibility
2.1 Customers must be at least 18 years old or have the consent of a legal guardian to place an order.
2.2 Customers must ensure that all information provided during the order process is accurate, current, and complete.
3. Products and Availability
3.1 Sydney Unique offers apparel, fashion accessories, and cosmetics via a dropshipping business model. Product images are for illustrative purposes only and may vary slightly from the delivered product due to manufacturing variations or display settings.
3.2 We reserve the right to modify, limit, or discontinue products without prior notice and without liability.
4. Pricing, Taxes, and Payment
4.1 All prices are displayed in Australian Dollars (AUD) unless otherwise specified.
4.2 Payment is due at the time of order and must be made using one of the payment methods offered at checkout.
4.3 Customers are responsible for any applicable Goods and Services Tax (GST), as well as customs duties or import fees depending on the shipping destination.
4.4 We reserve the right to correct any pricing errors and to cancel orders placed at incorrect prices.
5. Order Processing and Acceptance
5.1 An order is confirmed upon receipt of an order confirmation email.
5.2 We reserve the right to refuse or cancel orders for any reason, including but not limited to suspected fraud, product unavailability, or errors in product information.
5.3 In the event of cancellation after payment, a full refund will be issued to the original payment method.
6. Shipping and Delivery
6.1 All shipments are handled according to our Shipping Policy.
6.2 Standard processing time is within 1 business day, with estimated delivery times of 5–10 business days depending on the customer’s location.
6.3 We offer free shipping on all orders unless otherwise specified.
6.4 Risk of loss passes to the customer upon delivery by the carrier. Claims for lost, damaged, or delayed packages must follow the procedures in our Shipping Policy.
7. Returns, Refunds, and Warranties
7.1 Returns and warranty claims are governed by our Return & Warranty.
7.2 Customers must follow the return process outlined in that policy, including any requirements for approval, documentation, and timeframes.
7.3 Certain products are non-returnable for hygiene or safety reasons as described in our policy.
8. Privacy and Data Protection
8.1 Personal information is collected, stored, and processed in accordance with our Privacy Policy, which complies with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
8.2 By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.
9. Intellectual Property
9.1 All content on our website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of E-commerce Limited or its suppliers and is protected under Australian copyright law (Copyright Act 1968 (Cth)), trademark law (Trade Marks Act 1995 (Cth)), and applicable international treaties.
9.2 You may not copy, reproduce, distribute, or otherwise use our content without prior written consent, except where permitted by law (including under the Copyright Act 1968 (Cth)).
10. Prohibited Conduct
You agree not to:
- Engage in fraudulent or misleading transactions.
- Interfere with website functionality, security, or availability.
- Use our products or services for unlawful purposes.
11. Limitation of Liability
To the maximum extent permitted by law, E-commerce Limited and Sydney Unique are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
Our total liability in any claim is limited to the purchase price of the product involved.
12. Disclaimer of Warranties
Except as provided in our Return & Warranty Policy, products are sold “as is” without any additional warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Australia in relation to any dispute arising out of or in connection with these Terms.
14. Dispute Resolution
Any disputes arising under these Terms shall first be resolved through good-faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in Australia, in accordance with the rules of the Resolution Institute (or, where applicable, the Australian Centre for International Commercial Arbitration (ACICA)). The decision of the arbitrator will be final and binding on both parties.
15. Amendments
We reserve the right to amend these Terms at any time. Updates will be posted on our website with a revised “Last Updated” date.
16. Company Information
Sydney Unique is a trade name of:
E-commerce Limited
Registered Address: 99 Hennessy Road, 2301 Bayfield Building
Area: Wan Chai
City/Country: Hong Kong (China)
Business Registration Number: 74265751
17. Contact Information
For inquiries regarding these Terms & Conditions:
Email: service@sydneyunique.com
